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Refund Policy / Terms of Service

Effective Date: 07/09/2024

Welcome to PremaLink LLC (hereinafter referred to as "PremaLink," "we," "us," or "our"). By accessing and using this website (www.PremaLink.com), you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our website.

1. General

By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

2. Products and Services

PremaLink specializes in a diverse selection of Apple Watch bands, links, and straps within the United States. Our products are sourced from a trusted supplier to ensure quality and customer satisfaction.

3. Orders and Shipping

  • Order Processing: All orders are processed within 1-3 business days.

  • Shipping: We ship our products from our warehouse in the United States to addresses within the United States. Shipping times average 2-10 days and may vary depending on the destination and product availability.

  • Delivery: While we strive to provide accurate shipping estimates, we cannot guarantee exact delivery dates. Delays may occur due to unforeseen circumstances or carrier issues. Our average US shipping time is 2-10 days.

4. Pricing

Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time without liability.

5. Refund and Return Policy

  • Returns: We offer a 30-day return policy from the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  • Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • Reshipments: If your order has not been delivered within 2 weeks from the date of purchase, we will offer either a refund or reshipment of your order, at our discretion.

6. Contact Us

If you have any questions about our Terms of Service or Refund Policy, please contact us at PremaLinkLLC@gmail.com or through our Live Chat.

7. Changes to Terms

We reserve the right to update or change these terms at any time. Any changes will be effective immediately upon posting to this page.

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